Shipping & Delivery
At Shiwani Appliances, we are committed to delivering your kitchen appliances and products safely and on time. Please read our Shipping & Delivery Policy carefully.
1. Order Processing
- Orders are usually processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Time
Estimated delivery timelines:
- Maharashtra: 2–5 business days
- Other States in India: 4–8 business days
Delivery times may vary depending on location, courier availability, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on selected products or promotional offers.
4. Delivery Partners
We use trusted courier and logistics partners to deliver your orders safely and efficiently.
5. Order Tracking
Once your order is shipped, tracking details may be shared through SMS, WhatsApp, email, or phone call.
6. Incorrect Address or Contact Details
Customers are requested to provide accurate shipping information.
Shiwani Appliances will not be responsible for delivery issues caused by incorrect addresses or phone numbers.
7. Delayed Delivery
While we try our best to deliver orders on time, delays may happen due to:
- Weather conditions
- Courier delays
- Festivals or public holidays
- Natural disasters or unforeseen events
We appreciate your patience and understanding in such situations.
8. Damaged Package
If you receive a damaged package:
- Please record an unboxing video if possible
- Contact us immediately within 24 hours of delivery
- Share photos/videos for verification
9. Contact Us
For shipping-related queries, contact us:
Shiwani Appliances
Email: shiwanigasforyou@gmail.com
Phone: +91 9552610101
Address: Ramaai Building, In front of old Bhaji Mandai, Mahad – 402301